April 1989 · National edition

Opinion

A Clearer Reading of Process Over Performance

A Opinion desk reading of process over performance, filed 1989-04.

From the file. Written for the paper dated April 1989. Opened in the public stacks July 14, 2026.

In a time when both the left and the right seem to be clamoring for immediate results, the fundamental value of process over performance has been sidelined. This trend reflects a quiet failure of oversight that threatens the very fabric of our institutions.

Workers hosing down Mackay Street after the flood. Mannequins, clothing hangers and other materials from shops line the footpaths.
Workers hosing down Mackay Street after the flood. Mannequins, clothing hangers and other materials from shops line the footpaths. Photo: John Charlton via Wikimedia Commons (CC BY-SA 4.0)

The Pursuit of Immediate Results

In recent months, we have witnessed a growing impatience in the political arena. The left, in its fervor to promote social justice and economic equity, has often overlooked the importance of thorough processes that ensure meaningful change. Similarly, the right, while championing the virtues of deregulation and market freedom, has glossed over the critical oversight mechanisms that protect our society from unchecked excesses. Both sides seem more concerned with results than with the quality of the processes that lead to those results.

This fixation on performance can be seen in various policy debates, where quick fixes are favored over sustainable solutions. The call for immediate reforms in education, health care, and welfare often comes with the promise of instant improvement. However, as history has shown, such rapid transformations frequently lead to unintended consequences and systemic failures. The neglect of due diligence and comprehensive planning in favor of short-term gains is a recipe for disaster.

774 Redbud Lane Greenwood Indiana
774 Redbud Lane Greenwood Indiana. Photo: Bart Everson via Wikimedia Commons (CC BY 2.0)
"The neglect of due diligence in favor of short-term gains is a recipe for disaster."

Oversight: The Cornerstone of Democracy

Oversight is not merely a bureaucratic inconvenience; it is a cornerstone of democracy. Proper oversight ensures that policies are crafted with careful consideration, taking into account the diverse needs of the populace. It is about establishing checks and balances that prevent any one group from exerting undue influence or power. The current political climate, with its emphasis on expediency, is eroding these essential safeguards.

Take, for example, the ongoing debates surrounding environmental regulations. The left advocates for stringent measures to combat climate change, while the right argues for less regulation to stimulate economic growth. In both cases, the conversation often skips over the deliberative process that should guide policy-making. This lack of attention to process not only risks environmental degradation but also undermines public trust in government. Without rigorous oversight, policies may be enacted that serve special interests rather than the common good.

The Cost of Ignoring Process

The costs of ignoring process can be severe. When policy decisions are made without comprehensive analysis, they can lead to significant financial waste and societal harm. Consider the health care debate currently raging across the country. Proposals are being floated left and right, but few are grounded in thorough assessments of their implications. This rush to implement new systems without adequate scrutiny raises concerns about access, affordability, and quality of care for all citizens.

Moreover, the emphasis on performance metrics can lead to a culture of superficiality. Politicians become preoccupied with quantifiable outcomes - such as job creation numbers or poll ratings - rather than with the substantive processes that ensure the long-term effectiveness of policies. This results in a cycle where success is measured by short-term gains, further perpetuating the neglect of foundational processes.

"Success is measured by short-term gains, perpetuating the neglect of foundational processes."

A Call for Balanced Discourse

As we navigate these tumultuous times, it is imperative that we call for a balanced discourse that values process as much as performance. Citizens, advocates, and policymakers alike must recognize that lasting change requires thoughtful deliberation and robust oversight. It is not enough to simply push for results; we must ensure that the means by which we achieve those results are sound and equitable.

The media, too, has a role to play in this. Coverage of political issues should highlight the importance of process, encouraging a culture that values thoroughness over haste. By shifting the narrative, we can foster an environment where responsible governance is prioritized, allowing democracy to flourish rather than falter.

Looking Forward

As we stand at a crossroads, the choices we make today will shape the future of our political landscape. The left and the right must come together to acknowledge that both performance and process are essential to governance. The true measure of success lies not in the speed of implementation but in the quality of the outcomes that result from diligent processes.


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