February 1971 · National edition

Opinion

A Clearer Reading of Process Over Performance

A Opinion desk reading of process over performance, filed 1971-02.

From the file. Written for the paper dated February 1971. Opened in the public stacks July 14, 2026.

The ongoing political discourse is increasingly skewed towards performance metrics, often at the expense of the underlying processes that shape our democracy. In this moment, it is vital to remind ourselves that the journey is as essential as the destination.

Rifle, the Major Community of the Piceance Basin, is a Small Town with a One-street Business District
Rifle, the Major Community of the Piceance Basin, is a Small Town with a One-street Business District. Photo: National Archives

Performance Metrics: A Double-Edged Sword

In recent months, we have witnessed a growing obsession with quantifiable performance indicators in political and social spheres. Politicians and activists alike are clamoring for results that can be measured, evaluated, and compared. This fixation on performance is not without its merits; after all, accountability is a cornerstone of democracy. But this obsession can overshadow the intricate processes that lead to meaningful change.

Consider the civil rights movement, which has made significant strides in recent years. While the passage of landmark legislation is a clear indicator of progress, it is crucial to acknowledge the painstaking efforts and dialogues that paved the way for these achievements. The complex interplay of grassroots organizing, coalition-building, and community engagement often gets lost in the rush to celebrate performance. In this environment, we risk reducing monumental struggles to mere statistics.

Skyline Diner New Jersey 1978 soft contrast
Skyline Diner New Jersey 1978 soft contrast. Photo: Acabashi via Wikimedia Commons (CC BY-SA 4.0)

The Left's Obsession with Immediate Results

On the left, the desire for immediate results can sometimes manifest as impatience with the political process. The recent protests demanding swift action on issues like poverty and racial equality often overlook the lengthy negotiations and legislative hurdles that must be navigated. Activists pushing for instant reforms may inadvertently undermine the incremental progress that is often necessary for sustainable change.

“In the rush for results, we must not forget the importance of the journey.”

This impatience can also alienate potential allies who may be willing to engage in dialogue but become disenchanted by the demands for rapid transformation. The left's zeal for performance can create a chasm between those who are advocating for change and those who are still grappling with the complexities of the issues at hand.

The Right's Fear of Change

Conversely, the right's resistance to change can often stem from an overreliance on tradition and a reluctance to embrace new processes. The recent pushback against social reforms - whether in education, healthcare, or civil rights - often invokes a nostalgic vision of a bygone era, when things seemed simpler. Yet this perspective neglects the fact that progress is a natural part of society's evolution.

Moreover, the right's tendency to prioritize performance in the form of economic indicators can lead to the neglect of social issues that require nuanced understanding and reform. The fixation on GDP growth or employment rates can obscure the realities faced by marginalized communities, who may not benefit from an economy that appears robust on paper but is rife with inequalities.

Bridging the Gap: A Call for Balance

To move forward, it is imperative that we cultivate a balanced approach that values both process and performance. This means recognizing that while results are important, the methods used to achieve them are equally significant. A shift in focus toward the processes that underpin our political actions can foster a more inclusive and productive dialogue.

We must advocate for a political culture that encourages patience and understanding, where the complexities of issues are explored rather than oversimplified. By prioritizing dialogue and collaboration, we can create an environment where diverse perspectives are welcomed, and progress is sustainable.

As we navigate this tumultuous political landscape, let us not lose sight of the importance of process. The road to progress may be winding, but it is through these twists and turns that meaningful change can take root. It is time to elevate the conversation beyond mere performance metrics and recognize the value of the processes that shape our democracy.


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